Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Products specifications
| Support type | Exchange |
| Place of service | Offsite |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |
