What’s included in PrimeSupport Elite?
Dedicated Advanced Technical Support Helpline
Technical expertise and support from specialist engineers 9:00-18:00 CET with 60 min call-back
Collect-Delivery Service
Collection and delivery to a place of your choice, at no additional cost
Option to purchase Software and Preventative Maintenance
1 annual visit by a specialist engineer included
Option to purchase Extended Support hours
9:00-21:00 CET expert technical support with 60 min call-back, 365 days a year
Dedicated Advanced Technical Support Helpline
Technical expertise and support from specialist engineers 9:00-18:00 CET with 60 min call-back
Collect-Delivery Service
Collection and delivery to a place of your choice, at no additional cost
Option to purchase Software and Preventative Maintenance
1 annual visit by a specialist engineer included
Option to purchase Extended Support hours
9:00-21:00 CET expert technical support with 60 min call-back, 365 days a year
Products specifications
| Features | |
| Number of years | 2 year(s) |
| Phone support | Yes |
| Compatibility | Sony SRG-100 Series, SRG-300 Series and SRG-400 Series |
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Products specifications
| Features | |
| Number of years | 2 year(s) |
| Phone support | Yes |
| Compatibility | Sony SRG-100 Series, SRG-300 Series and SRG-400 Series |